For owners and managers of fiber door-to-door teams
FiberPitch trains new reps on their phones and shows you, on one board, who is set up, who is stuck, and who is ready for you to hear the pitch.
Without it. An example.
The problem
It starts as a way to share a link. A few classes later it is where setup happens, where questions get answered, and the only way you find out who is ready. Here is what it costs you, one message at a time.
You answer it by hand, rep by rep, and again for the next class. The answer never changes. Your time does.
With FiberPitchThe course explains it once: the dealer code comes in the credentials email, 2 to 3 business days after CLEAR.
Not who is set up. "I think so" still means a call. Three people never answer at all.
With FiberPitchYour board shows every rep's stage, from account made to SalesRabbit installed. Nobody has to reply.
Silence is the easiest thing to miss in a busy thread. By the time you notice, they may already be gone.
With FiberPitchSort your board by longest since last seen. The quiet ones come to the top.
Some text you late. Most wait until morning, or stop trying and don't say so.
With FiberPitchThey tap "Stuck on this step?" and move to the top of your board, with the step they are on.
Your evenings fill with pitches from reps who haven't learned the steps yet. You end up teaching the pitch instead of checking it.
With FiberPitchThe board shows who finished the course, the practice doors and the drills before you give up an evening to hear them.
Each rep learns whatever version the person nearby knows. Your best opener lives in one person's head.
With FiberPitchEvery rep runs the same course, built from recorded doors, in English and Spanish.
Why it stops you from growing
Every new rep adds their own questions, their own setup problems and their own pitch to hear, and all of it lands on you. Move the slider and watch both screens.
Made-up reps and messages. An illustration, not data. The board is drawn the way the real one looks.
Every answer, every check and every pitch waits on you. A bigger class means a longer day, not a bigger team.
You can't bring on new reps while you are still sorting out the last ones in a thread.
The rep who got stuck on day two and never said so looks the same in a busy thread as one who is doing fine.
With it
Four new reps, made up for this page. Each day shows the screen you would actually look at.
Monday7:40 AM
Four new reps make accounts with your team's invite code. They land on your board, not in your texts.
4 reps · 4 in setup · 0 cleared
| Rep | Setup | Stages | On now | Last seen |
|---|---|---|---|---|
| Tre B. | No setup taps yet | 1 of 9 | How it all fits, step 3 | Today |
| Jordan R. | No setup taps yet | 1 of 9 | How it all fits, step 2 | Today |
| Maya A. | No setup taps yet | 1 of 9 | How it all fits, step 1 | Today |
| Devon L. | No setup taps yet | 1 of 9 | Has not opened the training | Never |
Tuesday9:12 AM
He taps "Stuck on this step?" at the CLEAR selfie. He moves to the top of your board, with the exact step, so you call him before the day starts.
4 reps, sorted by stuck first, then most recent.
| Rep | Setup | Stages | On now | Stuck |
|---|---|---|---|---|
| Jordan R. | No setup taps yet | 3 of 9 | YubiKey, step 2.3 | Today |
| Maya A. | No setup taps yet | 3 of 9 | YubiKey, step 1.2 | • |
| Devon L. | No setup taps yet | 2 of 9 | Your setup jobs, step 4 | • |
Most recent first. Red is within the last 24 hours.
| Rep | Step | When |
|---|---|---|
| Jordan R. | YubiKey, step 2.3: Follow CLEAR, take the selfie | Today |
Wednesday4:30 PM
He runs practice doors on his phone. Every door he runs is graded Got it or Not yet, and you see his grades next to the team's before he knocks a real door.
| Rep | Grades | Got it | Then Not yet | Not yet now |
|---|---|---|---|---|
| Team median | 9 | 100% | 0 | 0 |
| Devon L. | 7 | 57% | 2 | 1 |
| Jordan R. | 9 | 100% | 0 | 0 |
| Maya A. | 12 | 100% | 0 | 0 |
Thursday6:05 PM
Opener to close, to you, and you play a tough customer. Then you tap Mark the pitch passed on her page. Try it.
The rep runs the whole pitch for you, opener to close, and you play a tough customer.
Friday8:00 AM
Patterns shows, across the team, the screen each rep last left, films skipped per door, and grades per door. You know what to cover at Monday's meeting.
| Screen | Reps |
|---|---|
| Practice door 6, question 3 | 2 |
| The five rules | 1 |
| Door | Ran it | No film |
|---|---|---|
| Practice door 4 | 3 | 2 |
| Practice door 5 | 3 | 0 |
Meanwhile, on the rep's phone
Built from recorded doors, in English and Spanish. These are real screens from the course, and under each one is what lands on your board.
Real screens from the course
One real door, filmed and stopped at each step. The five rules, and a cheat sheet that plays every line in the voice it was said at the door.
You see: time on each lesson, and films skipped per door.
Short drills on the steps and the lines, then the whole pitch said out loud, line by line.
You see: how each rep does on every drill.
Twelve practice doors cut from filmed doors. The homeowner speaks, the rep says the line out loud, then hears it said on that door.
You see: Got it or Not yet for every door.
The whole pitch, opener to close, to you. The rep checks the screen until you mark it passed.
You see: who is waiting on you. One tap marks the pitch passed.
Writing the order on the phone, what to do after the yes, the standards, and how the first day runs.
You see: setup in nine stages, from the invite to working logins.
Off your phone
These are the questions you answer every class. Here is where each one gets answered now.
what's the dealer code again
In the course. What it is, and that it comes in the credentials email 2 to 3 business days after CLEAR.
who has finished setup?
On your board. Every rep's stage, one through nine, without asking.
is anyone else stuck on this
On your board. Stuck taps from the last 7 days, and which reps tapped them.
do i have to watch all the videos
In Insights. You see films skipped per door and where reps leave.
can you send the script again
In the course. The five steps, the rules, and the lines with their sound.
when do i start knocking
When you mark the pitch passed. After the whole pitch, to you, with the course done and logins working, the board shows them cleared.
Your reps, your name
FiberPitch is the course and the board underneath. Your reps should feel like they joined your agency, not a software company. Try it.
| Rep | Stages | Pitch passed | Stuck |
|---|---|---|---|
| Jordan R. | 5 of 9 | Not yet | Today |
| Maya A. | 9 of 9 | Nov 5 | • |
| Devon L. | 6 of 9 | Not yet | • |
| Tre B. | 7 of 9 | Not yet | • |
Hear it. Say it. Run it. Prove it.
Your next step
Stop 2 of 4: Say it
Next: Say itHear what a door sounds like, and the lines
Done
In the field
RCLX sells T-Mobile Fiber door to door, with reps in several states. Its new reps start the course on day one, and its managers run the whole class from the board.
Tell us about your team. We will walk you through the course and the board.